Faq Categories: Partner Suite FAQs

Yes, you can add multiple-tiered supply chains when adding a customer. This ensures that your reports and assessments accurately reflect the details of the entity receiving the report. This functionality is currently in development and will be released soon.

Yes, you can pay for your customers’ subscriptions and receive a reseller discount. A recommended approach to reselling Risk Warden would be to include the subscription cost in your customer costs. Contact us for more information about our reselller discount.

You only need to buy PDF credits to create assessments and reassessments for your customers who do NOT have a paid subscription with Risk Warden. The more credits you buy, the lower the price per credit. You can purchase these

If your customer does not have an active subscription with Risk Warden, and you don’t want to pay for their subscription, or they don’t want a subscription, you must purchase PDF credits to create assessments or conduct reassessments to provide

Your customer will need a subscription to access their portal. They can purchase it directly, or you can buy it for them and receive a reseller discount. Subscription pricing is based on volume and becomes more economical per property as

The main difference between full and lite seats is that lite seat users support full-seat users by creating customers, properties, validating assessments, etc. This means that lite seat users cannot conduct assessments, write reports, access analytics, or create custom analytics.

Lite seats are intended for admin assistants, quality assurers, and validators who do not need full access to Risk Warden.

A seat gives a single user access to Risk Warden based on their role and specific permissions within the platform. Seats are assigned to directors, managers, assessors, and system administrators. See “What is a lite seat” below for more information.