How secure is my data?

At Risk Warden, we prioritize the security and accessibility of your data, guaranteeing its safety and availability at all times.

Where does Risk Warden store data?

Files are stored in the cloud using Amazon Web Services (AWS) infrastructure. This means that your data is backed up and stored off-site and is transmitted using 256-bit SSL encryption.

How easy is it to cancel my subscription?

You can cancel your subscription directly from your account in 2 simple steps. Once cancelled, you will still have access to the platform until the end of your current term.

Can I upgrade or downgrade my subscription?

Yes, you can upgrade and downgrade your subscription during your trial. After your trial ends, get in touch, and we will advise you on the best option based on your needs and get you upgraded or downgraded in no time.

Is there a setup cost?

No, there are no mandatory setup costs. However, if you want us to set up your account on your behalf, we have several packages available, ranging from 10 to 30 hours, depending on your needs.

Can multiple assessors throughout the country conduct assessments on Risk Warden?

Yes, you can invite multiple risk assessors via the Contractors module to conduct risk assessments for you. You can even limit what properties each assessor can see under your account. The risk assessors you invite can join for free, so

Can floor plans be used to plot my hazards?

Yes, you can plot hazards directly onto floor plans on both the web version and the app. You can also retrospectively plot hazards onto a floor plan, but this feature is only available via the web app. However, your customer

Do you have an app?

Yes, we do have an risk assessment app. Visit our Risk Assessment App page for more information.

What are your support response times?

Our support response times vary for each plan. To view each plan’s specific support response times, please click the “Complete feature list” button above and scroll to the General & Support section. Please note that all response times are based

Can I conduct a fire door survey and tag each door with a QR code?

Yes, to achieve this you or your customer must be on a specifc plan or, if you are on a partner plan, you must purchase the plan for your customer. To see which plan offers this functionality, click on the Complete

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